Attitude and Consumer Behavior Towards Ecofriendly
Products in Punjab, Pakistan: A Way Forward for Sustainable Consumer Behavior
Javaria Nasir1, Rakhshanda
Kousar2, Sonia Shahzadi2, Bukhtawer Nasir3,
Zaima Umar3, Talha Umar4
1Policy Advocacy and Outreach, Pak Korea Nutrition
Centre, University of Agriculture, Faisalabad, Pakistan
2Institute of Agricultural and Resource Economics, University
of Agriculture, Faisalabad, Pakistan
3The University of Faisalabad, Saleem Campus,
Faisalabad, Pakistan
4Huazhong Agricultural University, Wuhan, China
|
METADATA Paper history Received: 31 December
2022 Revised: 30 January
2023 Accepted: 25 April
2023 Published online:
07 May 2023 Corresponding
author Email: bukhtawernasir2@gmail.com
(Bukhtawer Nasir) Keywords Eco-friendly
products Consumer
awareness and attitude Sustainable consumption Consumer behavior Pakistan Citation Nasir J, Kousar R,
Shahzadi S, Nasir B, Umar Z (2023) Attitude and consumer behavior towards
ecofriendly products in Punjab, Pakistan: A way forward for sustainable
consumer behavior. Innovations in STEAM: Research & Education 1: 23010104.
https://doi.org/10.63793/ISRE/0005
|
ABSTRACT Background: Sustainable consumption patterns are need of hour to achieve the
sustainable development goals especially in developing world where the
population is increasing at fast pace. In developing countries, environmental
consideration while consumption is very important. Awareness is still at the
beginning stages in most of the developing countries like Pakistan. Now both
marketers and consumers are diverting to the ecofriendly products because of
awareness about imputation of global warming, non-biodegradable solid waste,
harmful import of pollutant etc. These environmental issues lead to further
investigation in order to acquire more knowledge in
handling this matter. Objective: This study examined the factors that trigger consumer to buy
ecofriendly products. The present study was conducted to determine the
consumer purchase intention (as dependent variable) among the consumers in
study area, by using product price, environmental awareness and concerns,
green promotion and availability (as independent
variables). Methodology: A well-structured questionnaire was developed to collect primary data
from 220 respondents. Simple random sampling technique was used to collect
data. Results: Advertisement and the significance of environmental knowledge prompt
to believe consumer on green claim products. Pay an extra price for
ecofriendly products also showed a positive attitude towards purchase
intention. Furthermore, positive attitude does not lead to action i.e. purchase of these products. Conclusion: With the growing awareness, many businesses have accepted their
responsibility not to harm the environment and not to waste the natural
resources. Consumer buying choices can make a difference to the environment
just because of awareness and could be accelerate the consumption of ecofriendly
products. The most powerful element that influence purchase of green products
was environmental concerns that will help to reduce in production of
unsustainable products. |
INTRODUCTION
Sustainable
development requires the development and use of sustainable and ecofriendly
products (Majeed et al. 2022). The developing world is facing serious
concerns to sustain production and consumption in the presence of rising
population, externalities and market inefficiencies
(Gilal et al. 2020; Waqas et al. 2020). Nature blessed humans
with a beautiful and clean environment, but the humans destroy the environment
with their activities. Overpopulation, polluted air, land, water, loss of
public spaces, disappearance of biological diversity and all environmental problems
that whole world is currently facing environmental sustainability issues due to
which environmental issues have effects and changed the ornament of human life
activates (Batool et al. 2023; Durrani et al. 2023). The use of
worldwide electronic products has increased due to the accelerated growth in
technology that creates environmental deterioration. Human resource management,
economic, financial and technical advancement affected
the environmental issues at large in many ways (Ionescu et al. 2021).
The utilization of resources depends upon the decisions taken by human resources
in economic cycle from farm to fork in whole value chain. Technological
innovation can deteriorate and save the environment according to human
requirements and choices. Marketing at large creates such an environment that
can influence the human behavior, attitude and decisions towards any product
and its credentials. There are different marketing terms used to represent
ecofriendly products like green, nature friendly etc. to promote good and services,
sometimes with extra, more specific certifications such as ECO labels. The
International Organization Standardization has developed ISO 14024 to
demonstrate principle and procedure that Eco labelers should follow. Worldwide
big industrialization is just the result of fast economic growth and increasing
consumption of natural resources. This in turn has resulted in eruption of
environment due to explosion of natural resources (Nguyen 2020).
Demand
for ecofriendly products across the globe has just grown by rise in buyer
education. Therefore, the ideology of understanding the environmental attitude
of the consumers come out from eco-friendly marketing and green marketing (Ud
Din et al. 2023). Pattie defined Green Marketing as “the holistic
management practice responsible for identifying, anticipating and satisfying
the requirements of clients and society, in a profitable and sustainable way”
(Peattie 2016). Due to the energy crisis many developing countries are adopting
energy-efficient appliances (EFAs), this is s best way out about sustainable
consumption and energy related issues for consumers. EFAs are environmentally friendly too (Ahmed et
al. 2023; Bhutto et al. 2021). There are a lot of factors that
affect consumer interest in adopting ecofriendly friendly products including
inadequate information about products, lack of finance for firms, cost of
output and the trust that individual actions alone cannot impact the tendency
to free ride. In this regard marketing can do wonders, they identify the needs
and wants of consumers and urge them to buy eco-friendly products (Hayyat et
al. 2023; Sharma and Trivedi 2016). In these days, educated peoples are
aware of ecofriendly products and have knowledge about environment related
issues. Altruistic movies were more important for buyers. Purchase of green
products could be affected by false assumptions about word “ecofriendly” (Barbarossa
and De Pelsmacker 2016; Saeed et al. 2023). Customer awareness about the
product is the constitutional right of consumer is called consumer awareness.
Brand awareness is to the extent to which consumer insight into the particular products or services and familiarize the customer
with unique and new designs (Prakash and Thakur 2023). Consumers are becoming more bionomical
responsive and desire to purchase green products (Suganya and Kavitha 2017).
Level of knowledge, attitudes, values and practice of
consumers are depending by the serious quality of environment (Pillai 2016).
The
aim of this study was to find out consumer buying behavior towards ecofriendly
products in concerns of environmental issues and whether they would be able or
not to pay an extra price for such products. This research is based on five
ecofriendly products: cloth or cotton bag, recycled fabric cloth, paper
packaging and disposable plates, solar energy sources and LED blubs. The main reason
why cloths bags are better than plastic bags are: cloths bags are reusable,
decreasing the need to buy them again and again. Therefore, it decreases the
use of plastic and plastic pollution. There are some fabrics that are
ecofriendly due to availability in nature, clean from any chemical or toxic
substance and no harm to others like hemp, wool, organic cotton, soy silk,
bamboo fabric, jute, corn fiber etc. Conventional or organic cotton require
more resources as compared to recycled cotton that prevents additional textile
waste. The objective of this study was to analyze the consumer behavior towards
ecofriendly products, the demand of ecofriendly products and determinants of
ecofriendly products adoption.
MATERIALS AND METHODS
For getting better understanding of the theoretical framework and
including the factors that affect purchase of ecofriendly products, a
conceptual framework is shown in Fig. 1 to extract the ideas from the
theoretical framework discussed here. The main population targeted in this
study was basically from Faisalabad, which is the third most populous city in
Pakistan. A well-structured and pre-tested questionnaire was used to collect
primary data. The data was collected through planned interviews. Simple random
sampling was used to pick respondents, and 220 participants were selected from
study area.
The method used to separate
systematic variation from noise is being a multivariate exploratory analysis
that’s called principal component analysis. It allows envision of objects and
variables and preserve the relevant information of the original data that
allowed to define a space of reduced dimensions (Geladi and Linderholm, 2020). A
statistical process that allows you to summarize the information by mean of
smaller set of “summary indices” from information content in large data tables
is called Principal component analysis. PCA is very helpful tool to find out
the analysis of dataset that may contain multicollinearity, missing value,
categorical data and vague measurements due to this
property it is flexible tool. The main object is to express information as a
set of précises and draw out the important information from data is called
principal components.
The most common application of
principal component analysis (PCA) is to reduce the dimensionality of data in order to obtain lower-dimensional data. This is
accomplished by projecting each data point onto only the first few principal
components, all the while attempting to preserve as much of the variation in
the data as possible. In addition to that, it is utilised in the process of
predictive modelling and the examination of explanatory data. A correlation
matrix with ones on the diagonal is affected negatively by this. The value of
variance is responsible for determining whether the number of observed values,
the sum of diagonals, or the trace of the matrix are correct. In this study,
the number of observed variables has been shown to be either fewer than or
equal to the number of major components. The first major component has a
significant proportion of the data's variation in comparison to the second
component, which also has a great amount of the data's variance and is completely
uncorrelated (orthogonal) with the first one, and so on. Due
to the fact that they are orthogonal, which means they are symmetric,
the primary components are the eigenvectors of the covariance matrix.
Eigenvectors are weights that are utilised in the process of estimating
elemental score.
Fig. 1: Conceptual
framework
In probit regression, when
dependent variable is binary is being used to model the regression function
that’s called increasing standard normal distribution Φ, that is
we assume:
E(Y|X)=P(Y=1|X) = Φ(β0+β1X).
Assume that Y
is a binary model. The model
With
P(Y=1│X1, X2,……..XK)
= Φ (β0+β1X1+
β2X2+……ΒkXk)
is the population probit model Φ
is the cumulative standard normal distribution function with multiple repressor model X1, X2
…..Xk (Kantar 2021).
RESULTS AND
DISCUSSION
Ranking of
constraints
The collected
data of 220 respondents were interviewed from different colonies of Faisalabad
and mostly people are employed. The mean ranking of constraints that play a
great role to purchase ecofriendly products (Table 1).
Principal component analysis
In this particular research, a Bartlett test
of sphericity (BTS) and a Kaiser-Meyer Olkin (KMO) were utilised in order to
establish that principal component analysis is an effective method to use. The
value of BTS in Table 2 is displayed as 3183.391, and its degree of
significance is shown to be significant, which suggests that the data were
suitable for PCA analysis (Table 3). Because KMO has a value of 0.926, it may
be deduced that there are adequate items for each factor. Throughout the course
of our inquiry, we settled on a total of seventeen important aspects to look
at.
Finding common elements, or principal components, in the
form of linear combinations of the studied constraints is the goal of PCA, and
these factors are then ranked according to their significance. Three components
have eigenvalues greater than one, and these three components are responsible
for 71.58% of the variance. It is important to note that only the factors with
eigenvalues greater than one are kept. Only three elements are above the one
eigenvalue, according to the eigenvalue plot (benchmark). The variance of
50.44% is accounted for by the first component's eigenvalue of 8.575. The first
part is made up of eight components. Quality, performance, flavor, the
environment, being healthy, being promoted, being available, and a reasonable
price are the limitations that apply to this component. Performance (0.900),
environment (0.894), flavor (0.866), health (0.875), promoted (0.803),
availability (0.792), and fair costs are also factors, with quality having the
greatest factor loading at 0.912. (0.784).
Rotated component matrix
The factor loading of component 1 as a whole is
6.846 (Table 4; Fig. 2). The variance for the second component is 14.88% with
an Eigen value of 2.530. This component consists of eight items, as follow:
packaging design (0.808), advertisement (0.780), satisfaction (0.762),
environmental concern (0.745), environmental knowledge (0.742), information
(0.729), labelling (0.701) and high premium price (0.589). The sum of factor
loading of this component is 5.856. The third component's Eigen value is 1.063,
which explains a variance of 6.216%. There is only one thing in Table 1: The mean ranking of constraints playing a great role to purchase
ecofriendly products S. No. Variables Mean SD Minimum Maximum 1 Higher willingness to pay for ecofriendly products. 1.21 1.017 1 5 2 Eco-friendly products have reasonable price. 3.18 1.339 1 5 3 Price of eco-friendly products is assuming to be higher as compare
of ecological-non friendly products 3.25 1.237 1 5 4 Green products have a better quality/performance. 3.35 1.374 1 5 5 Eco-friendly products have superior quality/performance than
non-ecofriendly products. 3.31 1.329 1 5 6 Eco-friendly products have a good taste and/or pleasant smell. 3.21 1.386 1 5 7 Before making a purchase,
you take into account whether your goods and its
packaging are made to be recycled. 3.61 1.167 1 5 8 Eco-friendly products are well promoted. 3.16 1.372 1 5 9 When you read a product's eco-friendly label, your decision to buy
alters. 3.37 1.203 1 5 10 Advertisement for ecofriendly products are
effective in creating awareness of problem facing the environment. 3.67 1.179 1 5 11 Eco-friendly items are beneficial. 3.54 1.494 1 5 12 Eco-friendly products are healthy. 3.44 1.453 1 5 13 As a customer, you think
about a product's impact on the environment before buying it. 3.51 1.157 1 5 14 You consider your purchase eco-friendly product is
correct from the environmental point of view. 3.69 1.104 1 5 15 You willing to go out your
way to obtain ecofriendly products. 3.60 1.079 1 5 16 In purchasing the products, you believe there is enough information
available about their eco-friendly aspects. 3.37 1.233 1 5 17 Eco-friendly products are accessible /available in the supermarket. 3.20 1.404 1 5 Source: Author’s own calculations Table 2: Bartlett test of Sphericity (BTS) and Kaiser–Meyer–Olkin
(KMO) tests Bartlett
Test of Sphericity Approx. (Chi-Square) 0.926 Kaiser–Meyer–Olkin
test for sampling adequacy 3183.391 Degree of Freedom 136.000 Significance 0.000 Source: Author’s own calculations Table 3: Total variance explained by PCA for ecofriendly products Component Eigenvalue Difference Proportion Cumulative 1 8.575 6.045 0.50443 0.50443 2 2.530 1.467 0.14885 0.65328 3 1.063 0.308 0.06256 0.71584 4 .755 0.061 0.04442 0.76026 5 .694 0.071 0.04083 0.80109 6 .623 0.123 0.03664 0.83773 7 .500 0.075 0.02942 0.86715 8 .425 0.056 0.02499 0.89214 9 .369 0.037 0.02173 0.91387 10 .332 0.039 0.01952 0.93339 11 .293 0.072 0.01725 0.95064 12 .221 0.051 0.01299 0.96363 13 .170 0.032 0.00998 0.97361 14 .138 0.008 0.00812 0.98173 15 .130 0.03 0.00763 0.98936 16 .100 0.02 0.00591 0.99527 17 .080 0.08 0.00473 0.10000 Source: Author’s own
calculations
The combined variance of the three components is 71.58,
which indicates that these three components' underlying restrictions account
for 72% of the available data. Based on the aforementioned
empirical data, the main restraint is consumers' increased willingness
to pay for environmentally friendly goods.
Table 4: Rotated component matrix Construct Items Constraints Component 1 2 3 Personal capabilities PC-1 Eco-friendly products have a better
quality/performance than conventional products. 0.912 - - PC-2 Eco-friendly products have a good
quality/performance. 0.900 - - PC-3 Eco-friendly products are good for the
environment. 0.894 - - PC-4 Eco-friendly products have a good taste and/or
good smell. 0.886 - - PC-5 Eco-friendly products are healthy. 0.875 - - PC-6 Eco-friendly products are well promoted. 0.803 - - PC-7 Eco-friendly products are accessible/available
in the supermarket. 0.792 - - PC-8 Eco-friendly products have reasonable price. 0.784 - - Social norms SN-1 You consider your product, and its package are
designed to be recycled before making a purchase. - 0.808 - SN-2 You consider advertisement for ecofriendly
products are effective in creating awareness of problem facing the
environment. - 0.780 - SN-3 You willing to go out your way to obtain
ecofriendly products. - 0.762 - SN-4 You consider your purchase eco-friendly product is
correct from the environmental point of view. - 0.745 - SN-5 As a consumer while purchasing a product you
consider its effect on the environment. - 0.742 - SN-6 You feel there is enough information about
eco-friendly product features while buying the products. - 0.729 - SN-7 Your purchase decision changes when you see the
label of a product eco-friendly. - 0.701 - SN-8 You 4 that the price of eco-friendly products is
supposed to be higher. - 0.589 - Intention INT-1 You are willing to pay more for ecofriendly
products. - - 0.935 Source: Author’s own
calculations Fig. 2: Probit Model
regression results for ecofriendly products
Probit model regression was done for ecofriendly products and
willingness to pay as a dependent variable. And also
evaluate those factors that affects consumer’s willingness to pay.
The age coefficient was positive, indicating a favorable
correlation between age and consumer purchasing intentions. Value of this
coefficient indicate that when one-year increase in age of consumer than
purchase of ecofriendly product is increased by 0.15% keeping all other factors
constant. Furthermore, positive sign of education shows the as the number of
schooling years increase of the people, they were showed more willing to pay
for ecofriendly product that may be due to higher awareness level for ecofriendly
products. Value of this coefficient
indicate that when one-year increase in education of consumer than purchase of
ecofriendly product is increased by 0.75 percent, keeping all other factors
constant (Table 5).
Table 5: Probit Model
regression results for ecofriendly products Variable B S.E. Sig Exp (B) Intercept -2.015 .8494 .018**. .133 Age .015 .0144 .297. 1.015 Education .075 .0332 .023**. 1.078 Family size .002 .0401 .958 1.002 Household income .228 .1316 .091***. 1.000 Green promotion .285 .1296 .028**. 1.329 Environmental knowledge .238 .1133 .035**. .788 Environmental concern .259 .1476 .050**. 1.296 Availability of ecofriendly product .370 .1242 .001*. 1.447 Product Price -.550 .1130 .000*. .577 Likelihood ratio Chi square (df=9) significance
test result 83.77 (p-value=0.000) Significant
at: * 1%, ** 5% and *** 10% levels of probability Fig. 3: Probit Model
regression results for ecofriendly products
The environmental knowledge coefficient, which had a
negative sign and was significant, was -0.238 (Fig. 3). According to the
coefficient of variation, consumer purchase intention will fall by 0.238 percent
for every unit increase in environmental knowledge, assuming all other
variables remain constant. Consumer buying intent may also diminish when
environmental understanding declines (Iftikhar et al. 2022). The
coefficient of environmental concern, which was substantial at 0.259, displayed
a positive sign. When all other factors are held constant, the coefficient of
variable showed that for every unit rise in environmental concern, there may be
an increase in consumer purchase intention of 0.259%. Consumer buying intent
can increase as environmental worries do (Peattie 2010). As prices increase,
consumer purchase intention will be decrease due to higher prices (Yoshida and
Gordon 2012). The coefficient of this price is -0.550 showed a negative sign
and was significant.
The Availability of ecofriendly product shows the
positive sign and significant. Positive sign shows that 1 unit increase in the
availability of the ecofriendly products 0.370 percent increase willing to pay
for ecofriendly products keeping all other variables constant. All these
variables play a significant role to determine the factors that affect
ecofriendly purchase intention (Zhang et al. 2022; Chen et al.
2018; Hur et al. 2013; Suki 2016).
CONCLUSIONS AND POLICY RECOMMENDATIONS
The ecosystem is dynamic by nature; thus, we have a duty to preserve it.
Environmentally friendly items are in demand as consumers have increased their
environmental awareness. On one hand, the environment and economy might benefit
from a measure like the Green Tax System levied on textile manufacturers for
their carbon footprint. If manufacturers must utilize ecologically friendly
practices, then consumers must also do their part to protect the environment.
The study findings recommend that identifying these consumer
groups will help green marketers build and promote products at reasonable
pricing points. It's crucial for businesses looking to create innovative
eco-friendly items to make sure their goods operate well. Environmental
education is a crucial component that doesn't seem to be included in popular
books. Consumers can be made aware of the environmental damage caused by
hazardous items through appropriate counselling and environmental education. The majority of consumers are unaware that the products are
sold in markets. The products will eventually enter the consideration stage
once they are accessible to a significant percentage of consumers.
ACKNOWLEDGMENTS
The Author are grateful to the Pak Korea
Nutrotion Centre, Agriculture University Faisalabad and The University of
Faisalabad, for supporting this work.
AUTHOR CONTRIBUTIONS
JN, RK and SS contributed to the development of research concept, design
of the study and data collection; BN, ZU and TU supported the formatting and
proofreading and execution of the research.
CONFLICTS OF INTEREST
Authors affirm that they possess no conflicts of
interest.
DATA AVAILABILITY
The data will be made available on a fair request to
the corresponding author.
ETHICS APPROVAL
Not applicable.
FUNDING SOURCE
No specific funding was acquired for this work.
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